Documentation

Everything you need to know about using FineSpeak

Getting Started

Welcome to FineSpeak! Follow these steps to get started:

  1. Create an account - Sign up for free
  2. Add payment method - Enter your billing information
  3. Purchase a number - Choose from thousands of available numbers
  4. Start communicating - Make calls and send messages

Phone Numbers

Purchasing Numbers

Search for available numbers by area code or location. Purchase instantly with just a few clicks.

Managing Numbers

Configure call forwarding, voicemail, and SMS settings for each number in your dashboard.

Porting Numbers

Bring your existing phone numbers to FineSpeak. Contact our support team to initiate the porting process.

Making Calls

Web-Based Calling

Make and receive calls directly from your browser using WebRTC technology. No additional software required.

Call Features

  • Call recording
  • Call forwarding
  • Voicemail
  • Conference calling
  • Call analytics

Messaging

SMS Features

Send and receive SMS messages with full conversation history and auto-refresh capabilities.

Bulk Messaging

Send messages to multiple recipients at once. Perfect for notifications and announcements.

Message Templates

Create and save message templates for frequently sent messages.

Billing

Pricing Plans

Choose from flexible pay-as-you-go pricing or monthly subscription plans.

Usage Tracking

Monitor your usage in real-time through the dashboard. View detailed billing reports and invoices.

Payment Methods

We accept all major credit cards and PayPal. Auto-reload options available.

Troubleshooting

Common Issues

  • Call quality issues: Check your internet connection speed
  • Can't receive calls: Verify your number is active and forwarding is configured
  • Messages not sending: Check your account balance and SMS credits
  • Browser compatibility: Use latest Chrome, Firefox, or Edge for best results

Getting Help

Still need help? Contact our support team 24/7 via email, chat, or phone.

Contact Support